Kansas Airmen to get new travel card soon

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Citibank officials began mailing its new government travel credit card this month with distribution to cardholders in Kansas scheduled to begin Aug. 22.

Distribution dates are determined by the mailing address cardholders currently have statements and other GTCC-related material sent to. Airmen assigned to the 931st Air Refueling Group who live outside of Kansas may receive their new cards at a different time (see timeline below). Any mail that is sent to an incorrect address will be returned to sender.

The new GTCCs will be ready for use on Nov. 30, after the current cards issued by Bank of America expire on Nov. 29, at 11:59 p.m. Eastern Standard Time. Group members who do not receive their new travel card by Oct. 31, should notify the 931st Financial Management Office at (316)759-3657.
 
Traveling during the cutover 
Cardholders traveling during the cutover (Nov. 29-30) should charge all official travel expenses up to, and including, Nov. 29 on their current Bank of America GTCC. Travel expenses incurred from 12:00 a.m. EST on Nov. 30 should be charged to the new GTCC issued by Citi®. 

It's important to verify receipt of new cards to ensure they will be usable on Nov. 30. Contact information will be on a sticker that is affixed to the card. As part of the receipt verification process, cardholders will be asked to accept the Cardholder Agreement Terms and Conditions. The Terms and Conditions must be accepted to use the new card.

Transition checklist for cardholders
- Cardholders will need to pay all outstanding, undisputed charges on their Bank of America GTCC before Nov. 29.

- No credit balances can remain on the current Bank of America GTCC after Nov. 29. If your Bank of America GTCC has a credit balance, call the phone number on the back of the card to request that it be sent to you. 

- After the cutover, Bank of America will continue to accept and receive payments for charges previously made on its cards.

What to expect
Since the new card will also be VISA branded, cardholders will have the same worldwide charging privileges they currently have. Charge limits will remain the same and Agency Program Coordinators will have the authority to raise limits to meet mission requirements.

Travel Card Mailing Schedule
Aug. 13-25: Overseas bases, U.S. territories, Alabama, Hawaii, California, Oregon, Washington, Idaho, Nevada, Arizona, Utah, Colorado and New Mexico

Aug. 22: Centrally billed accounts

Aug. 22-Sep. 2: Montana, Wyoming, North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, Minnesota, Iowa, Missouri, Arkansas, Wisconsin and Michigan

Aug. 29-Sep. 9: Kentucky, West Virginia, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi and Louisiana

Sep. 8-16: District of Columbia, Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Delaware, Maryland, Pennsylvania, Ohio, Indiana and Illinois

Sep. 15-23: Virginia and Florida 

Links for more information 
The 931st Financial Management office is Group members' primary contact for transition information. Cardholders can also visit www.defensetravel.dod.mil; www.gsa.gov/smartpay; or send questions to dtmotc@dtmo.pentagon.mil for more information.